industry-solutions · pack
Organtray
17 h/mo saved
connected$14,900One-time
Included in Growth · $990/mo
industry-solutions · agent
Rosterhold
Failed dues, freezes, and expired intros in one queue the GM already meant to work
new
15 h/mo
Saved
30 min
Setup
10
Systems touched
28
Credits per run
$395/mo
Subscription, month to month
Or included in Starter at $290/mo, along with everything else that tier carries.
- Deployment
- connected
- Setup
- 30 min
- Hours saved / month
- 15
- Included from
- Starter
- Credits per run
- 28
03 — Proof
What is measured, and what is not.
The hours and the setup time are catalog math at a stated volume. Production telemetry is not published yet, and nothing here pretends otherwise.
Catalog math
40 failed dues × 8 min of card-chase (~5h) plus 22 freeze/cancel packets × 15 min (~5.5h) plus 50 expired-intro follow-ups × 5 min (~4.5h)
Run telemetry
04 — What it does / 5 outputs
Queues failed membership billing, freeze/cancel paperwork, and expired-intro follow-ups.
- Failed-dues queue
- freeze/cancel draft packets
- expired-intro follow-up list
05 — One run
What one run takes in, and what it puts back.
No sandbox on this page yet. This is the real input and output contract from the record, not a demo recording.
In
- Billing failures
- freeze/cancel forms
- membership/intro status
- last-visit feed
- retry cadence
- studio message templates
Out
- Failed-dues queue
- freeze/cancel draft packets
- expired-intro follow-up list
- GM sign-off log
- optional send log of *your* templates
06 — How it works / 30 min setup
Three steps, then it is furniture.
01
Connect Mindbody and Pike13
Scoped authorisation, revocable from your IdP or the dashboard.
02
Point it at the work
Billing failures, freeze/cancel forms.
03
It runs
Failed-dues queue — on a trigger or a schedule, 30 minutes after you start.
07 — Features / 7 listed
What is actually in the box.
- Failed-payment list from Mindbody, Pike13, Mariana Tek, or Glofox; retry draft only on the cadence you set
- Freeze/cancel intake to a packet (dates, remaining sessions, last billing) for GM sign-off
- Expired-intro / trial list with last visit; template SMS/email the studio already uses
- Does not send a “win-back” script it invented; uses your copy or stays silent
- Package-session remainder vs trainer payroll is a report, not a pay run
- Holds cancels that still have a prepaid package until a human records the refund/forfeit policy you already published
- Does not diagnose injury, prescribe training, or refuse a cancel as a medical decision
08 — Data
Does it fit your stack and your data?
| Input | Output |
|---|---|
| Billing failures | Failed-dues queue |
| freeze/cancel forms | freeze/cancel draft packets |
| membership/intro status | expired-intro follow-up list |
| last-visit feed | GM sign-off log |
| retry cadence | optional send log of *your* templates |
| studio message templates |
09 — Integrations / 10 systems
It touches these, and nothing else.
10 — The money
Your hours, your hourly cost.
Two numbers: the hours this product removes at the catalog's stated volume, and the cost of an hour, which only you know.
15
You type this one. We do not know what an hour costs you.
Recovered per month
$750
15 h × $50 an hour, before the credits a run spends.
Where the hours come from: 40 failed dues × 8 min of card-chase (~5h) plus 22 freeze/cancel packets × 15 min (~5.5h) plus 50 expired-intro follow-ups × 5 min (~4.5h).
11 — Pricing
Buy it outright, or get it with a plan.
One-time
$395/mo
- Month to month, no lock. Runs spend credits.
Per run
28 credits
$0.56 a run at the Starter rate of $0.0200 per credit, less on every tier above it.
Credit class: standard
Every run carries a published hard ceiling. A run that hits it stops and re-quotes instead of billing on.
12 — Security
Runs on nox.markets, acts in your tools.
A scoped OAuth token pulls only the objects the inputs above require, writes the outputs back to your system of record, and keeps the run payload for your workspace retention window. Revoke the token in your IdP or in the dashboard; connector secrets are deleted within 24 hours of a disconnect.
Run payloads are kept for your workspace retention window — 30 days by default on Starter and Growth, 90 on Scale and Enterprise, with zero retention available on Enterprise.
13 — Customers
Someone like you, running this.
14 — Detail
The long version, including what it will not do.
Studio labor after 6pm is not teaching. It is Mindbody (or Pike13) failed CC, a freeze form that lives in a Google Doc, a cancel that still billed, and 50 intro offers that ended Tuesday with no one texting. Rosterhold is an agent. It reads failed payments and freeze/cancel requests, opens a draft in the membership system (retry, freeze, cancel) from rules you set, and puts expired intros on a follow-up list with the last class they attended.
It does not keep a member against their request, does not give medical or training advice, and does not charge a card without the retry rules you already use in Mindbody. A GM still talks to the person who asked to cancel. If Mariana Tek’s native dunning and freeze workflow is already clean, skip it. Buy it when the front desk is a shoebox of freeze printouts and failed dues are a Friday export.
15 — Questions / 5 answered
Before you buy.
What does it need from me before it can run?
Billing failures; freeze/cancel forms; membership/intro status; last-visit feed; retry cadence; studio message templates. Nothing else is collected for a run.
How long does setup take?
30 minutes. Runs on nox.markets, acts in your tools. You authorise Mindbody, Pike13, Mariana Tek, Glofox, Stripe, Mailchimp, Google Calendar, Gmail, Slack, Zendesk once.
What does it cost to own?
$395 per month, month to month. It is also included in the Starter plan at $290/mo — buying it outright is the way to keep it after a plan ends.
What does it hand back?
Failed-dues queue; freeze/cancel draft packets; expired-intro follow-up list; GM sign-off log; optional send log of *your* templates.
Where does the hours-saved number come from?
40 failed dues × 8 min of card-chase (~5h) plus 22 freeze/cancel packets × 15 min (~5.5h) plus 50 expired-intro follow-ups × 5 min (~4.5h)
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17 — Collections / 0 shelves
Where it sits on a shelf.
No curated shelf lists this product yet.
Rosterhold runs 15 hours of this a month.
Or keep looking: Industry Solutions · Products for this team · The whole catalog
$395/moIncluded in Starter · $290/mo